Privacy Policy

Last updated: October 30, 2026

This Privacy Policy explains how Palwink collects, uses, and shares information when you visit this website, create an account, contact us, or place an order.

Information we collect

• Contact and order information, such as your name, email address, phone number, billing and shipping addresses, and the products you purchase.
• Account information when you choose to create an account.
• Messages, order numbers, and files you provide through our contact form or customer support.
• Technical and usage information, such as browser type, device information, IP address, cookies, and interactions with the website.
• Payment-related information handled by the payment provider you choose at checkout. The information available to Palwink depends on that provider.

How we use information

We use information to operate the store, process and deliver orders, provide customer support, maintain accounts, communicate about transactions, improve the website, prevent fraud and abuse, and comply with legal obligations.

Cookies and similar technologies

The website uses cookies and similar technologies for essential store functions, account sessions, cart contents, security, performance, and analytics. Browser settings may allow you to limit cookies, but some store features may not work correctly without essential cookies.

How information is shared

We may share information with service providers that help us host and secure the website, operate WooCommerce, process payments, produce and fulfill made-to-order products, ship orders, provide customer support, and measure site performance. We may also disclose information when required by law or to protect the rights and safety of Palwink, our customers, or others.

Data retention

We keep information for as long as reasonably needed to provide the store and support services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by the type of information and applicable requirements.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also object to or restrict certain processing. To submit a request, use our Contact page. We may need to verify your identity before completing a request.

Third-party services and links

Third-party payment, shipping, and linked websites have their own privacy practices. Review their policies before providing information directly to them.

Children’s privacy

This store is not directed to children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy when our services or legal requirements change. The date at the top shows when it was last updated.

Contact

For privacy questions or requests, use the form on our Contact page.